We have been so impressed with Fir Villa making the time to come and see us on a bank holiday and the constant updates, we have had more input from Fir Villa in a week then we have any other home.

Family of Resident

she recommends Fir Villa to many residents, they feel that our staff are always friendly and very knowledgable and our skills with mental health and dementia are amazing.

You can sense the wonderful, happy atmosphere as soon as you walk through the door. The staff are beyond caring & helpful. They go the extra mile & then some. They truly do care it’s that simple. They have time, not only to do their job to the highest standard but also, they have time to chat to the residents.

Visiting Professional

The home is so welcoming, looks like home from home. Complimented the staff on how friendly they are. The care CB is receiving is amazing and they can see such a positive change. They complimented Kirstie, Liz and Lisa F for always accomodating their needs and making them feel part of the family

Friend of Resident

RC Church member who attends weekly to do communion for resident stated that she had known the resident for several years including at the home she was in prior to Fir Villa. She said she had never seen the resident so content and happy and eager to join other residents in the communal lounge for company and activities as when she was resident at her former home she seldom if ever left the confines of her room.

Visitor to home

A daughter of a resident has said how grateful she was to the whole team for taking care of her mum so well. She also wanted to thank Management for all the support we give as she feels she’s asking a lot of questions but feels that she can ask us and we will support and reassure her.

Daughter of Resident

I just want to say thank you so much to your team at Fir Villa for the exceptional care given to mum while she was with you.

She made some amazing friends there and as a family we are so grateful.

The care and support given was exceptional.

You certainly have an amazing team and I am so glad she came to you for her last year.

Daughter of Resident